Business Continuity means an organization's ability to continue delivering products or services to pre-defined levels that are acceptable due to an incident.

This is a management discipline that allows the organization - whether private or public - to become more resilient to incidents that could cause the interruption of activities or even threaten its existence. As such, business continuity is one of the key disciplines of organizational resilience and therefore contributes to a significant improvement in the organization's performance.

For Business Continuity Management (BCM, or Operational Continuity Management) we mean a holistic management process that identifies potential threats to an organization and the impacts on activities that those threats, if realized, could cause, and that provide a framework to build resilience organization with the ability to effectively respond to a critical event that safeguards the interests of key stakeholders, reputation, brand and value-creating activities.

The main objective of Business Continuity Management is to contribute to the definition of a structure able to increase organizational resilience and the ability to respond to a critical event, regardless of the cause that generated it..